Apollo Pharmacy Recruitment for the post Soft Skills Trainer.

apollo PharmacyApollo Pharmacy,
Apollo Hospitals Enterprises Ltd,
No.96, Rabiammal Ahamed Maidden Building,
2nd Floor, Greams Road, Next to Canara Bank,
Thousand Lights,
Chennai: 600 006, Tamil Nadu.
Ph No: 91-44-28245800

Executive – Training & Development (Technical/Soft Skills Trainer)
Designation: Executive – Training & Development (Technical/Soft Skill Trainer Pharma)
Qualification: B. Pharm or M. Pharm for a technical trainer and any other graduate with relevant
training certifications for a soft skills trainer
Experience: 0-3 years of experience in Retail / FMCG / Teaching profession in pharmacy degree
colleges
OBJECTIVE:
Drive Training & Development for employees’ with the ultimate goal of creating a wow experience
to the customers.
JOB ROLE
Training:
1. Training Need Identification and Analysis; customization of Training Methodology
2. Preparation of Monthly Training Calendar
3. Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical
and process driven for frontline associates and achieving training man days
4. Plan and deliver induction to new hires on bi-monthly basis
5. Plan and deliver new hire’s training program on bi-monthly basis
6. Plan and deliver existing employees training program
7. Plan and conduct OJT in SAP/ HBP
HR:
Coordinate with HR:
a) To receive the list of new joinees eligible for induction and new hire training as per the training
calendar
b) To submit the attendance of trainees undergoing induction and new hire training
c) To track three monthly assessments of trainees and carry out counselling whenever required
d) To help solve issues related to attendance, ID card, uniform etc
Budget & MIS:
1. Generate and maintain training related employee database
2. Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline
associate(s) to the Training coordinator
3. Record actual monthly training expenditure in training MIS
Operations & customer service:
1. Encourage and direct supervisors for collecting customer feedback forms
2. Collect relevant issues during branch visit and coordinate with concerned in operations for
solutions
3. Liaison with the concerned in operations to deliver operations modules during New hire training
Skills Sets:
The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in
relation to the pharmacy retail industry.
Self-motivated, excellent communication, presentation and interpersonal skills with a flair for
customer service orientation, passion for delivering training, responsibility sharing and act as a
facilitator to the trainees.
This job will require travelling within the region across Pharmacies for OJT purpose.

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Apollo Pharmacy Recruitment for the post Soft Skills Trainer.

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